Guide3 min read
Broadcasting Messages to Customers via Max
How to send a broadcast to Max customers: promotions, new items, personal offers directly in the messenger.
Broadcasting via Max
Ordify lets you send messages to all customers who have placed orders via your Max bot. Great for announcing promotions, new items and personal offers.
Broadcasts only reach customers who have interacted with your Max bot at least once.
How to send a broadcast
- 1
Open the "Broadcasts" section in the admin panel
The section is in the left menu. - 2
Select the Max platform
Switch to the Max tab to send a message to customers in that messenger. - 3
Enter your message text
Plain text, no HTML markup. - 4
Click "Send"
The message will be delivered to all customers who have used the Max bot.
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