Telegram Bot for Restaurant: Orders, Delivery and CRM in One System
A restaurant Telegram bot is the most effective way to stop paying 15–35% commissions to aggregators and start building direct relationships with customers.
Ordify provides a complete order management system for restaurants: a Telegram Mini App for customers with a beautiful menu, cart, and delivery options, plus a web admin panel where you see all orders in real time, manage the menu, and analyze sales.
The system works for dine-in, takeout, and delivery. Customers choose the order type right in the app. You receive a notification, confirm the order, and the customer sees the status update in Telegram.
Benefits
Beautiful menu in Telegram
Photos, categories, prices, modifiers — a full restaurant menu inside the messenger.
Delivery and pickup
Customer chooses order type: delivery to address, pickup from a specific location.
Real-time orders
New order appears in the dashboard instantly with a sound alert.
No aggregator commissions
All revenue goes to you. No percentage of each order to third parties.
Loyalty program
Bonuses for orders bring customers back. Points accumulate and are spent on the next visit.
Sales analytics
Revenue, popular dishes, peak hours — data for making business decisions.
How it works
Create a bot in BotFather
Get a token and enter it in Ordify. The system connects to your bot automatically.
Fill in the menu
Add categories, dishes with photos and prices. Set up modifiers if needed (size, additions).
Configure delivery
Add pickup points, set delivery zones, or enable "delivery address" option.
Share with customers
Post the bot link in your social media, place a QR code at tables — and start receiving orders.
Frequently Asked Questions
Does it work without a developer?
Yes. All settings are done through the visual admin panel. Technical knowledge is not required.
Can I manage multiple locations?
Yes. Add multiple pickup points and delivery zones for each of them.
How does the customer know about the order status?
The bot automatically sends a Telegram message when the order status changes.
